Interview to Gianfranco Casati on How luxury brands should engage customers in the post-pandemic era
July 28, 2020
Source: CNA Luxury
ICCS is glad to share the interview to Gianfranco Casati - CEO at Accenture, Diamond member at ICCS on How luxury brands should engage customers in the post-pandemic.
“There may be some revenge spending. But… we should not overplay that because it is not going to be an enduring element and companies need to think of something else to sustain spending.”