MAIN CAREER FIELD: Business Administration, Customer Support & Client Services

Other Career Fields: Commercial Operations; E-commerce Operations; Italian Language Tutoring

Experience in years: 2+ years

Diploma: Bachelor's in Business Administration (BBA) - University of Westminster, UK (2017-2020)

Visa: Dependant Pass with already established LoC

Languages: Italian (native), English (native)
 

Nationality: Italian

Expected Salary: SGD 3400-4500

Summary Profile:

Bilingual Italian and ENglish professional with a Bachelor's Degree in Business Management, specializing in Accounting and Administration, and an educational background in Economia Aziendale. Experienced in bookkeeping and accounting administration for a UK e-commerce SME, including maintaining financial records, supporting year-end accounts and tax preparation, processing rebate-related tasks, and reconciling orders and returns. Also experienced in Italian-language customer support for a high-traffic online platform, handling live-enquiries and resolving account, claims and safety-related issues. Alongside this, I have been providing independent Italian language tuition since 2015, preparing structured lessons and adapting teaching to individual learners. Skilled in Microsoft Office, Shopify and social media tools, with strengths in organization, communication in both Italian & English, customer service and engagement. Interested in opportunities in business administration, customer/client services and commercial operations.